Privacy Policy

FluidRat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a demo, or use our services.

Information We Collect

When you request a demo, we collect the following information:

• Name and email address
• Company name
• Country
• Primary role
• Business type and any optional information you share about your workflow
• Landing page, referring page, and campaign parameters associated with your request

To prevent abuse of the public demo form, we also process a one-way keyed hash derived from the requester's IP address. We do not store the raw IP address in the demo-request record.

How We Use Your Information

We use the information we collect solely for the following purposes:

• To manage and respond to demo requests
• To contact you regarding your interest in FluidRat
• To provide information about relevant product features
• To schedule product demonstrations
• To provide customer support and respond to your inquiries

Data Protection

We do not sell or trade your personal information. Your information is stored securely and is only accessible to authorized FluidRat team members and the service providers described below when they need it to provide the service.

Email Communications

When you request a demo, we may send:

• A response confirming or following up on your request
• Information about product features and demonstrations

You can unsubscribe from our emails at any time by clicking the unsubscribe link in any email or by contacting us directly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you wish to have your information removed, please contact us at contact@fluidrat.cloud.

Third-Party Services

We use Supabase to store and protect demo requests and Resend to deliver the request details to our sales team and send the requester a confirmation. These providers process the contact details, company and workflow information, and attribution data needed for those purposes under their own privacy and security terms.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@fluidrat.cloud
Website: www.fluidrat.cloud